Privacy policy
Welcome to Heavenly Homes. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
Information We Collect
We collect various types of information in connection with the services we provide, including:
1. Personal Information:
Name, email address, postal address, phone number, and other contact details.
Payment information, including credit card numbers and billing addresses.
2. Technical Information:
IP address, browser type, operating system, referring URLs, and other technical data collected through cookies and similar technologies.
3. Usage Information:
Information about how you use our website, including pages viewed, links clicked, and other interactions.
4. Customer Service Information:
Information you provide when contacting customer support, including communications and responses.
How We Use Your Information
We use the information we collect for the following purposes:
1. To Provide and Improve Our Services:
Process transactions, fulfill orders, and manage your account.
Enhance the functionality and user experience of our website.
2. To Communicate with You:
Send you updates, promotional materials, and other information that may be of interest to you.
Respond to your inquiries and provide customer support.
3. For Marketing and Advertising:
Personalize and improve our advertising and marketing efforts.
Conduct surveys, contests, and other promotional activities.
4. For Security and Legal Compliance:
Protect the security and integrity of our website and services.
Comply with legal obligations and enforce our terms and conditions.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
1. Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing, and data analysis.
2. Business Transfers:
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
3. Legal Compliance:
We may disclose your information if required by law or in response to valid legal requests.
4. With Your Consent:
We may share your information with third parties when you have given us your consent to do so.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.
Your Rights and Choices
You have the following rights regarding your personal information:
1. Access and Update:
You can access and update your personal information by logging into your account or contacting us directly.
2. Opt-Out:
You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
3. Delete:
You can request the deletion of your personal information, subject to certain legal exceptions.
4. Cookies:
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.